Shipping Information

UK Delivery Information



Flower orders are sent via Royal Mail 1st class signed for within the UK.

  • Orders Under £20 - £5.00
  • Orders £20-£70 - £7.50
  • Orders £70-£150 - £9.20
  • Orders £150+ - £15
  • Orders £300+ - FREE

Royal Mail state that this is 1-3 days for delivery but please allow some time incase of delays on their part. All UK items will require a signature upon delivery.

International orders are sent via Royal Mail international tracked, a signature will not be required. Postage for International orders start at £20 and go up from there depending on size and weight.

Please allow up to 21-28 days for international shipping as there may be delays due to customs and/or bad weather.

Please provide your correct shipping address when making your order. I am not responsible for lost or delayed packages due to incorrect address information provided. If you have input the incorrect address then message me the correct address to send to within 48 hours of ordering.

 

How long for delivery of my order?

I work in wedding date order, prioritising each next calender month in order of weddings to make sure flowers go out in time.

I always advise to secure and place your order as soon as possible due to how busy I can get and that order book may close in busy times.  

Your wedding date is required when placing your order (or date needed by) and I aim to post your flowers 2 weeks before your required date, sooner if it is a special occasion bouquet.  International orders will be posted 4 weeks before the date (so best to book sooner to avoid any delay due to post).

Any wedding orders placed within 4 weeks of the required wedding date will incur a rush order fee of £20 due to being a last minute order and the extra labour costs to fit into the tight order system. Please remember that I am a one woman business and flowers are handmade, hence the strict ordering timescales.

All custom orders will have a processing and delivery timescale discussed upon creating a custom order.

Any weddings less than 4 weeks away please contact me to make sure I can fit your flowers in.

 

Parcel delays and Custom fees

Please note some countries own postal systems are very very slow so I asked for your patience and to keep an eye on your tracking details if you live in a country with known slow mail delivery (I.e Italy, USA, Canada, Germany, France, Spain and India to name a few) as I have no control on the speed to which your country delivers their Mail.

Custom fees are the responsibility of the buyer.
As per the law I will not underestimate the value of your parcel contents, nor will it be marked as a gift.


Please bear in mind that you may need to pay customs fees in your country.

 

Packaging

Orders are well packed and protected, sent in clean and reusable boxes and packaging wherever possible, actively recycling boxes and inner packaging that is in good condition, so your order may arrive in a plain box, an Amazon box or even a crisp box .

Please consider recycling or reusing boxes and packaging if you are able to do so.